Privacy Policy – UNFOLD

UNFOLD, including its parent, affiliated, and subsidiary brands (“we” or “us”), respects your privacy and values your trust. This Privacy Policy explains what personal data we collect through our website, how we use it, and the choices you have.

By using unfoldbd.com, you agree to the terms described below.

Scope of Policy

This policy applies to:

  • Data collected directly via unfoldbd.com

  • Data shared during customer service interactions related to the website

  • Information submitted during campaigns, offers, giveaways, or promotions

Information We Collect

We may collect:

  • Name, contact number, shipping/billing address

  • Email address, payment info (secured)

  • Browsing behavior and preferences on our website

How We Use Your Info

We use your data to:

  • Process orders and payments

  • Deliver products and services

  • Provide customer support

  • Send you updates, offers, and marketing (only if you opt in)

  • Improve user experience on our site

Third Party & External Links

UNFOLD is not responsible for the content or privacy practices of other sites linked through our website.

Policy Changes

We may update this Privacy Policy at any time. If updated, the “last modified” date will be shown at the top. By continuing to use the site after changes are posted, you accept the updated policy.

Returns & Refunds

If you receive a damaged, defective, or incorrect product:

  • We’ll replace it or refund your full amount

  • No extra delivery charges for replacements

  • See our [Return & Refund Policy] for full terms

Order Cancellations

  • If you cancel an order, you’ll be refunded the exact paid amount

  • However, any cashback, offer, or discount linked to that order will be void